From changing filters and light bulbs to a number of small repairs, it's difficult to document all of your billable work. Our supplies and cost tracking feature solves this challenge, and helps you get reimbursed for every replaced item. You'll eliminate your shoebox of receipts, and those difficult conversations with owners.
Keeping owners in the loop about what fixes need to be made affords you more flexibility and leeway when it comes to maximizing rental income. We give you the option to share issues and statuses on maintenance repairs with your clients, helping you build more trust with owners and best maintain the quality of each rental.
Communicating the details of your services is the foundation for building more trust with owners (especially for absent owners who live hours away from the property). Our smart tech lets you easily capture and share every touch point with the property, so you can showcase the detailed work and attention you perform at each property.
No two owner clients are the same, and each one has different needs, communication preferences, and overarching goals of your service. Our tools let you customize the level of detail that each owner sees (report summary, reported issues, staff requirements, photos, etc.), and the way your owner can access each report (public web link, private web link, or pdf).
End of season owner reports is part of the recipe to retain owners and boost word-of-mouth referrals. It's powerful to remind clients of the detailed attention devoted to their property, and further account for your management fee. Our owner reports equip you with all you need to showcase the full value of your work.
Impress your owners every time they return home to their rental by sending them a templated message. Our pre-built owner templates include pre-arrival, property-readiness, stay-satisfaction, check-out reminders and more, and can be customized for each property and owner!